Returns and Exchanges Policy
- Returns must be made within 30 days of purchase.
- All garments must be returned unworn with tags attached.
- Refunds are processed within 24 hours, via the original payment method. Please allow up to 5 working days for the refund to appear in your account.
- Tights and stockings must be return unworn with packaging unopened.
- Items marked as "non-returnable" can not be returned. This does not affect your statutory rights.
- Please note that any faulty item will only be accepted within 6 months from the date of purchase.
- Coupon codes can only be applied to original orders and not exchange items.
The exception to this would be on any like-for-like items when a coupon code was applied to the original order.
- During busy periods it may take longer than usual for us to process your refunds and exchanges.